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Refund Policy
Last Updated: 15 April 2026
1. REFUND ELIGIBILITY
Refunds are only available for eligible purchases made on Fliflr.
Items must be reported within the allowed dispute period.
Refund eligibility depends on seller policy and platform rules.
2. DAMAGED OR INCORRECT ITEMS
Buyers may request refunds if items arrive damaged or incorrect.
Proof (photos/videos) may be required for verification.
Refunds may be partial or full depending on the case.
3. NON-DELIVERY
If an order is not delivered, buyers may request a refund.
Sellers must provide valid tracking or proof of delivery.
Unresolved cases may be decided by Fliflr.
4. CANCELLED ORDERS
Refunds apply if orders are cancelled before shipping.
Orders already shipped may not be eligible for cancellation.
Seller approval may be required in some cases.
5. RETURN REQUIREMENTS
Some refunds require the item to be returned.
Items must be returned in original condition.
Return shipping costs may apply depending on the case.
6. PROCESSING TIME
Refunds may take 3–10 business days to process.
Processing time depends on payment provider.
Buyers will be notified once refund is completed.
7. DISPUTE RESOLUTION
All disputes must go through the Fliflr resolution system.
Fliflr may mediate between buyer and seller.
Final decisions are made by Fliflr where necessary.
8. FRAUD PREVENTION
Abuse of refund requests may result in account suspension.
False claims or fraud will be investigated.
9. NON-REFUNDABLE ITEMS
Some items may be marked as non-refundable by sellers.
Digital goods may not be eligible for refunds unless faulty.
10. POLICY UPDATES
Fliflr may update this Refund Policy at any time.
Continued use of the platform means acceptance of changes.
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