Refund Policy

Last Updated: 15 April 2026

1. REFUND ELIGIBILITY

  • Refunds are only available for eligible purchases made on Fliflr.
  • Items must be reported within the allowed dispute period.
  • Refund eligibility depends on seller policy and platform rules.

2. DAMAGED OR INCORRECT ITEMS

  • Buyers may request refunds if items arrive damaged or incorrect.
  • Proof (photos/videos) may be required for verification.
  • Refunds may be partial or full depending on the case.

3. NON-DELIVERY

  • If an order is not delivered, buyers may request a refund.
  • Sellers must provide valid tracking or proof of delivery.
  • Unresolved cases may be decided by Fliflr.

4. CANCELLED ORDERS

  • Refunds apply if orders are cancelled before shipping.
  • Orders already shipped may not be eligible for cancellation.
  • Seller approval may be required in some cases.

5. RETURN REQUIREMENTS

  • Some refunds require the item to be returned.
  • Items must be returned in original condition.
  • Return shipping costs may apply depending on the case.

6. PROCESSING TIME

  • Refunds may take 3–10 business days to process.
  • Processing time depends on payment provider.
  • Buyers will be notified once refund is completed.

7. DISPUTE RESOLUTION

  • All disputes must go through the Fliflr resolution system.
  • Fliflr may mediate between buyer and seller.
  • Final decisions are made by Fliflr where necessary.

8. FRAUD PREVENTION

  • Abuse of refund requests may result in account suspension.
  • False claims or fraud will be investigated.

9. NON-REFUNDABLE ITEMS

  • Some items may be marked as non-refundable by sellers.
  • Digital goods may not be eligible for refunds unless faulty.

10. POLICY UPDATES

  • Fliflr may update this Refund Policy at any time.
  • Continued use of the platform means acceptance of changes.
-